MANAJEMEN OPERASI
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Topik 1. Introduction to OQM
Materi Pertemuan 1
Topik 2 - Operation Strategy in Global Environment
Materi Pertemuan 2
2.1 A Global View of Operation and Supply Chain
2.2 Reasons for domestic business move to international operations
2.3 Developing missions and Achieving Competitive Advantages through Operations
2.4 Competitive Advantages
2.5 Issues in Operations Strategy adn Strategic Development
2.6 Global Operation Strategy Options
2.03 Case Study Pertemuan 2
Topik 3. Industrial Expert Week
Topik 4. Desain Goods & Services
Materi Konsep desain barang dan jasa
4.1 Product Strategy
4.2 Product Life Cycle and Product Development
4.3 Quality Function Development and issues for product design
4.4 Product Development Continuum and Production
3.5 Service Design
4.03 Tugas Kelompok Topik #4
Topik 6. Capacity Management
CAPACITY PLANNING
Materi Capacity Management
6.03 Tugas Resume Topik 6
Topik 8. Tugas Komprehensif 1
Topik 9. Inventory Management
9.03 Case Topik 9
Topik 12.. Service Quality
Materi Pertemuan 12
5.1 Designing and Managing Services
5.2 Services Mix and Characteristic of Sevices
5.3 Managing Service Quality
5.4 Servqual Attributes
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FAKULTAS EKONOMI DAN BISNIS (FEB)
PRODI S2 MANAJEMEN (FEB)
EMI1A3-29930
Summary
MANAJEMEN OPERASI
Teacher:
Admin CELOE
Teacher:
AJENG LUTHFIYATUL FARIDA
Teacher:
SRI WIDIYANESTI