• MANAJEMEN KUALITAS
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  • Course data
    General
    Course Explanation
    RPS
    Week 1 : The Total Quality Approach to Quality Management: Achieving Organizational Excellence
    Forum to Week 1 : The Total Quality Approach to Quality Management: Achieving Organizational Excellence
    PPT. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
    Video 1. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
    Video 2. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
    Video 3. The Total Quality Approach to Quality Management: Achieving Organizational Excellence
    Week 2 : Strategic Management: Planning and Execution for Competitive Advantage
    Forum to Week 2 : Strategic Management: Planning and Execution for Competitive Advantage
    PPT. Strategic Management: Planning and Execution for Competitive Advantage
    Video 1. Strategic Management: Planning and Execution for Competitive Advantage
    Week 3 : Quality Culture: Changing Hearts, Minds, and Attitudes
    Forum to Week 3 : Quality Culture: Changing Hearts, Minds, and Attitudes
    PPT. Quality Culture: Changing Hearts, Minds, and Attitudes
    Video 1. Quality Culture: Changing Hearts, Minds, and Attitudes
    Resume Week 3
    Week 4 : Customer Satisfaction, Retention, and Loyalty
    Forum to Week 4 : Customer Satisfaction, Retention, and Loyalty
    PPT. Customer Satisfaction, Retention, and Loyalty
    Video 1. Customer Satisfaction, Retention, and Loyalty
    Video 2. Customer Satisfaction, Retention, and Loyalty
    Resume Week 4
    Week 5. Overview of Total Quality Tools
    Forum to Week 5. Overview of Total Quality Tools
    PPT. Overview of Total Quality Tools
    Video 1. Overview of Total Quality Tools
    Video 2. Overview of Total Quality Tools
    Video 3. Overview of Total Quality Tools
    Video 4. Overview of Total Quality Tools
    Project 1
    Week 6. Optimizing and Controlling Process Through Statistical Process Control (1)
    Forum to Week 6. Optimizing and Controlling Process Through Statistical Process Control (1)
    PPT. ptimizing and Controlling Process Through Statistical Process Control (1)
    Video 1. Optimizing and Controlling Process Through Statistical Process Control
    Video 2. Optimizing and Controlling Process Through Statistical Process Control
    Week 7 : Optimizing and Controlling Process Through Statistical Process Control (2)
    Forum to Week 7 : Optimizing and Controlling Process Through Statistical Process Control (2)
    PPT. Optimizing and Controlling Process Through Statistical Process Control (2)
    Video 3. Optimizing and Controlling Process Through Statistical Process Control
    Video 4. Optimizing and Controlling Process Through Statistical Process Control
    Week 8. Quiz 1
    Quiz 1
    Week 9. Quality Function Deployment
    Forum to Week 9. Quality Function Deployment
    PPT. Quality Function Deployment
    Video 1. Quality Function Deployment
    Video 2. Quality Function Deployment
    Project 2
    Week 10. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (1)
    Forum to Week 10. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (1)
    PPT. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (1)
    Video 1. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
    Video 2. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
    Resume Week 10
    Week 11. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (2)
    Forum to Week 11. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (2)
    PPT. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More (2)
    Video 3. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
    Video 4. Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, And More
    Week 12. Benchmarking
    Forum to Week 12. Benchmarking
    PPT. Benchmarking
    Video 1. Benchmarking
    Video 2. Benchmarking
    Resume Week 12
    Week 13. Just In Time / Lean Manufacturing (JIT/LEAN)
    Forum to Week 13. Just In Time / Lean Manufacturing (JIT/LEAN)
    PPT. Just In Time / Lean Manufacturing (JIT/LEAN)
    Video 1. Just In Time / Lean Manufacturing (JIT/LEAN)
    Video 2. Just In Time / Lean Manufacturing (JIT/LEAN)
    Video 3. Just In Time / Lean Manufacturing (JIT/LEAN)
    Week 14. ISO 9000 and Total Quality: The Relationship
    Forum to Week 14. ISO 9000 and Total Quality: The Relationship
    PPT. ISO 9000 and Total Quality: The Relationship
    ISO 9001:2015
    Video 1. ISO 9000 and Total Quality: The Relationship
    Video 2. ISO 9000 and Total Quality: The Relationship
    Video 3. ISO 9000 and Total Quality: The Relationship
    Week 15. Implementing Total Quality Management
    Forum to Week 15. Implementing Total Quality Management
    PPT. Implementing Total Quality Management
    Video 1. Implementing Total Quality Management
    Video 2. Implementing Total Quality Management
    Video 3. Implementing Total Quality Management
    Project 3
    Peer Review Project 3
    Week 16. Quiz 2 & Case Study
    Quiz 2
    Case Study
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    Course info

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    3. FAKULTAS KOMUNIKASI DAN BISNIS (FKB)
    4. S1 Administrasi Bisnis (International Class)
    5. KBJ2L3-32058
    6. Summary

    MANAJEMEN KUALITAS

    • Teacher: ARIF KUSWANTO

    CELOE

    Center of e-Learning and Open Education


    Address

    Gedung Panehan Pasca Sarjana Lantai 1,
    Jl. Telekomunikasi Terusan Buah Batu, 
    Bandung - 40257, Indonesia

      E-Mail: clove@telkomuniversity.ac.id
     Whatsapp Khusus Dosen: +62 821-1666-3563


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